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Support

Contact Us

Get in touch and let us know how we can help using our online chat support for a faster response or self-help options listed below.

Support Hours

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24/5 Weekdays
English

7pm Sunday - 7pm Friday, CST
12am Monday - 12am Saturday, GMT

Spanish

Monday - Friday
8am - 6pm, CST
1pm - 11pm, GMT

French (CA)

Monday - Friday

8am - 6pm, CST

1pm - 11pm, GMT

Portuguese

Monday - Friday
6am - 3pm, CST
11am - 8pm, GMT

Japanese

Monday - Friday

9am - 5:30pm, JLT

12am - 8:30am, GMT

Korean

Monday - Friday

9am - 5:30pm, KST

12am - 8:30am, GMT

French (FR)

Monday - Friday
9am - 5:30pm, EET
6am - 2:30pm, GMT

German

Monday - Friday

9am - 5:30pm, EET

6am - 2:30pm, GMT

Service Centers

Find the nearest Seagate Support Center, where you can get service and support for your Seagate product.

More Help

Product support, information, and additional contacts.

Self-Help Support
Get downloads, documentation and self-help articles for your product.
Warranty Assistance
Check your warranty and create a return.
Limited Warranty
Information on Seagate's limited warranty for consumer products.
Return Policy
Information on Seagate's policy for returning products.
Warranty and Return FAQs
Frequently Asked Questions regarding Seagate's warranty and return process.
Support for Lyve Products and Services
Get support for your Lyve Mobile products or Lyve Data Services.
Product Support Escalation
Already have an open support case and need further assistance? Connect with our product support escalation team.
  1. *Data Deals effective for 24 hours only (Tuesdays 5:00 AM to Wednesdays 4:59 AM Pacific & Thursdays 5:00 AM to Friday 4:59 AM Pacific).