Track Import Status
The status of your import plan(s) can be tracked in Lyve Management Portal.
- Go to lyve.seagate.com and sign in. Enter a verification code to continue to Lyve Management Portal.
- On the Home page, select an active Lyve Mobile subscription with a cloud import plan. (Alternatively, select the More icon in the 'Actions' column, and then select View Subscription).
- In the sidebar, select Import Plans.
- In the 'Import Plans' list, locate the import you're tracking. (If the list is long, use the search field to locate a device by its serial number.)
- For information on the import:
- View the status of the import in the 'Status' column.
- Select the link in the 'Tracking Number' column to display tracking information in a new tab. (The tracking number is only available after the device has been returned for import.)
- Select the More menu, and then select View Plan Details. View the following on the details screen:
Source |
Device name, serial number, tracking number. |
Cloud Destination |
Destination type and region. |
Path |
Bucket and folder name. |
Cloud Import Status |
Add Credentials / Send for Import / Import to Cloud / Cryptographic Erase / Plan Close |
Required Actions |
Actions required for the import plan. |
Cloud Import Timeline |
List of import activities by date. |