If the firmware upgrade installation instructions are not followed properly the firmware upgrade could be data destructive and/or render your hard drive inoperable. As Seagate does not warrant the data on your drive, in addition to regular back-ups, if possible your data should be backed up before upgrading the drive firmware. Additional information on backing-up the contents of your drive can be found at www.seagate.com. Though this firmware upgrade to your product is a change to the product the terms and conditions of your Seagate warranty for the product will remain effective to its normal expiration. For other warranties on your product please consult the warranty documentation provided by your supplier.
Caution: Please consult your surveillance system manufacturer's technical documentation and procedure recommended for hard disk drive firmware upgrades prior to upgrading any product. Please proceed with caution and contact Seagate Technical Support for assistance.
This article applies to the following models:
| Drive Family | Firmware Affected | Models Affected | Recommended Firmware Update |
| SV35.3 | SV16 | ST31000340SV | Download |
| ST3750330SV | Download | ||
| ST3500320SV | Download | ||
| SV35.4 | CV11 | ST3320410SV | Download |
The download is an ISO image which will create a bootable CD. For instructions on how to create a bootable CD please see: How to burn an .iso image onto a CD.
