There may be instances when Seagate DiscWizard displays the following error message:
"Failed to change startup type of scheduler service"
This article covers collecting a system report to be used for troubleshooting purposes.
To generate a system report, proceed with the following steps:
- Launch Seagate DiscWizard
- On the sidebar, click Help
- Click Generate System Report
Note: Click Yes on any prompts asking for permissions during this process
- DiscWizard will start generating the report. This may take several minutes to complete.
- Once complete, click Save:
Once saved, please send the system report to us. Use the Contact Us page to create a case if one doesn't already exist.
