The eSATA interface for the GoFlex product uses a new standard, the eSATA combo or eSATAp interface, and this is used to provide the speed of eSATA combined with power from a USB bus. This requires an eSATA combo port. These combo ports are typically found only on newer laptop computers and are generally designated by the word "eSATA" followed by a USB symbol.
Tips:
- The drive will only work with combo ports - ports that combine an eSATA data transfer connector with a USB power connector.
Basic eSATA ports do not provide power and will not work. These combo ports are sometimes also called eSATAp or powered eSATA ports. - The eSATA cable is not supported on Mac computers since Mac computers do not currently offer powered eSATA ports.
- Performance may be slower when the Seagate Dashboard software is installed. Uninstall the Dashboard software if using eSATA. You can still use the included backup software by going to Start > (All) Programs > Memeo.
For instructions on uninstalling the Seagate Dashboard software, please see Document ID: 214335.
A newer version of the Dashboard software may address this issue in the future, so check for updates before uninstalling.
