Accessing Your Media Remotely

You can use the media app to remotely access content on compatible network-attached storage (NAS) devices.

Note: The Tappin service is shutting down April 8, 2018. Unfortunately, Central users will lose remote access to media. We apologize for the inconvenience.

Before following the instructions below, you must create a remote access account on your compatible NAS. See the user manual for your NAS for further details.

1. Tap on the More icon () on the upper right and tap Settings.
2. Tap on Remote access.
3. Enter your remote access email address and password. Tap Sign in.
4. In the list of storage devices, select your NAS. You can access files on the NAS's Public folder.

To troubleshoot remote access issues:

• Verify that Remote Access is enabled on your NAS.
• Verify that your NAS has access to the Internet.
• Visit Seagate Support