Getting Connected

Follow the setup steps in the order they are given to ensure that your LaCie hard drive's volume mounts correctly on your computer.

Step 1 - Remove the port cover

Remove the cover by placing your index finger on its right edge and gently prying it open.

Step 2 - Connect to your computer

Before connecting LaCie Rugged Thunderbolt USB-C, confirm the port on your computer. Your LaCie device is shipped with the following cables:

Thunderbolt (integrated on the device): use this cable if your computer has a Thunderbolt or Thunderbolt 2 port.
USB 3.1 Gen 2 (USB-C): use this cable if your computer has a USB-C port.
USB 3.1 Gen 2 (USB-C)–to–USB 3.0/2.0 (Type A): use this cable if your computer does not have a Thunderbolt/Thunderbolt 2 port or a USB-C port.

Note: If the drive does not mount on your computer, see troubleshooting topics in the Frequently asked questions section to help resolve common issues.

Thunderbolt connection

Use the integrated cable to connect LaCie Rugged Thunderbolt USB-C to a Thunderbolt or Thunderbolt 2 port on your computer.

USB-C connection

Connect the cable to the USB-C port on LaCie Rugged Thunderbolt USB-C and a USB-C port on your computer.

USB-C to USB 3.0/2.0 connection

Connect the cable to the USB-C port on LaCie Rugged Thunderbolt USB-C and a USB 3.0/2.0 Type A port on your computer.

Step 3 - LaCie Setup Assistant

LaCie Setup Assistant must be launched before using your drive. It will allow you to:

Easily format the hard drive according to your needs.
Register your LaCie device.
Copy the user manual to the hard drive.
Install software for added features.

Important info: If you do not launch LaCie Setup Assistant or if you quit LaCie Setup Assistant after the formatting has begun, your drive will not be ready to use and will require manual formatting. Additionally, the user manual and utilities will not be available and must be downloaded from LaCie customer support.

Launch LaCie Setup Assistant - Mac

Using the Finder, locate and ope the LACIE SETUP volume, and then double click LaCie Setup.

Launch LaCie Setup Assistant - Windows

AutoPlay: Windows AutoPlay may detect your LaCie hard drive as soon as it is connected to your computer. If the AutoPlay window appears, choose Open folder to view files and double-click LaCie Setup.

Manual access: Open the LACIE SETUP volume in Computer/This PC and double-click LaCie Setup.

LaCie Setup Assistant steps

The LaCie Setup Assistant guides you through formatting and registering your hard drive as well as installing LaCie software utilities. Follow the onscreen prompts to complete the setup.

Alternatively, you can use your computer's native disk utility program to format or partition your LaCie drive. See Optional Formatting and Partitioning for details.

Important info for Mac users: You may be prompted to enter your computer password to continue with LaCie Setup Assistant.

Important info for Windows users: While running LaCie Setup Assistant, generic pop-up windows may ask if you wish to change your computer's settings. This is a normal request when formatting a hard drive or installing software. To successfully complete LaCie Setup Assistant, please agree to change the settings.

To install software utilities after the initial installation, you can run LaCie Setup Assistant again. Since the format is complete you are only prompted to choose software utilities. LaCie Setup Assistant is available on:

LaCie Share: if you created two partitions
LaCie: if you created one partition

If you formatted your drive using a disk utility and you need access to software utilities or the user manual, visit LaCie customer support.

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