This month only – get free shipping with no minimum purchase! Order early to avoid holiday shipping delays. Shop now
Find the perfect storage for your loved ones with our holiday gift guide! Shop now
Open

LaCie Fuel - If I Send Usage Information, what will be recorded?

LaCie Fuel - If I Send Usage Information, what will be recorded?


The Seagate Media app may request that you share non-personally-identifiable metadata in order to improve Seagate service in the future, if the following three conditions are met:
 

  • The LaCie Fuel device’s firmware is up-to-date
  • The Seagate Media app is at the latest version
  • Your device (ie, smart phone, tablet, notebook computer, etc) is connected concurrently to the LaCie Fuel and the Internet (see Document ID: 005104 for instrucions on concurrent connection)

 

In that case, the app may display this pop-up request to Send Usage Information:

 

Popup

 

 

If you select Allow, the following includes the data that is collected from your device and sent to Seagate:

 

Device serial number

Current date and time

Device Model name

Checksum

Country

HDD statistics

  • Number of partitions
  • Amount of free space or of free partitions

File statistics

  • Number of videos, music files, photos and documents

Database error logs

  • Issues your drive experienced

Database version

Firmware version

Number of tablets / computers, etc. connected to your Fuel device