Instructions to find a serial number (S/N) on the Seagate, Samsung, Maxtor, and LaCie drives.
Your product serial number is a unique identifier that allows us to look up information about your product and its warranty. If your drive is not detected or connected to your computer, you will need to locate the serial number printed on the label of your external or internal drive.
QR code:
Some of our drives have the QR code printed on the label (see example below). Each QR code is unique and is associated with that drive S/N. This code allows our customers to verify if the product is genuine, it provides the ability to check warranty or to get more information about the drive. If you wish to enter or scan the QR code, please visit: Verify my drive link.
Note: For certain products, the model number is no longer included on the product label.
See the examples listed below to help you find the serial numbers for different models:
Caution: Please Safely Remove, then physically disconnect and power down your drive before looking for the serial number.
Laptop SSHD | Desktop HDD | ||
![]() |
![]() |
![]() |
![]() |
Backup Plus Desktop | Backup Plus Portable | ||
![]() |
![]() |
![]() |
![]() |
Personal Cloud | Seagate NAS | ||
![]() |
![]() |
![]() |
![]() |
Business Storage 4-Bay Rackmount NAS | Business Storage 8-Bay Rackmount NAS | ||
![]() |
![]() |
![]() |
![]() |
*Promotion terms and conditions available at