Getting Started

Sign in as a reseller

To access the Reseller interface, use the following URL:

https://console.<endpoint-name>.lyve.seagate.com/admin/signin

replacing <endpoint-name> with your specific endpoint. See Endpoint URLs in the Lyve Cloud Object Storage Product Features Guide.

Set up customer accounts

To create a customer account (also known as a reseller subaccount):

1. Using the web GUI, go to the customer page and select Add Customer in the upper right corner of the page. This is used by the root account to create customer subaccounts.
2. Enter the following required details:
   • Name—Name of customer account
   • Email—Email address for the customer account administrator or owner/user
   • Password—Password for the customer account administrator or owner/user
3. After the account has been created by selecting Add Customer, it's strongly recommended that you select Reset Password on the customer's details page. This will generate a password reset URL that will be emailed to the customer, and is more secure than sending the password you entered during account creation.
4. Select the sites in which the customer can create buckets. The customer will only be able to view and use sites that you've enabled.

IP Protect

IP Protect is a feature that enables granular whitelisting to resources for both reseller and customer users. It allows you to explicitly ensure that only a specific IP address or range of IP addresses has access to a specific resource.

• You can remove all restrictions by using 0.0.0.0/0 as the whitelisted IP address.
• IP Protect currently works with IPv4 and is not designed for IPv6.

To access IP Protect:

1. In the web GUI, use the dropdown menu in the top navigation bar to select the customer account.
2. Select ADD RULE.

IP whitelist rules will be automatically approved when submitted from the reseller administrator account. Requests from a customer account will require approval from the reseller administrator.

Enable/disable customer accounts

The customer's account settings can be used to enable or disable the Lyve Space service. When disabled, users will not be able to access the account using the web GUI or S3 services.

• Changes to this control are dynamic but can take a minute to fully take effect.
• Changing the setting does not affect the data stored in the account. This allows allowsreseller to limit access to an account without touching the actual data in the account.

Replication enforcement

If a customer has access to multiple locations, the reseller can force all the buckets in that account to be automatically replicated to all sites (if replication is allowed). The feature is enabled by selecting the Replication enforcement button during account creation or at any time afterwards.

• When enabled, any new bucket created in the account will be forced to be replicated in all possible sites.
• The setting has no effect on previously created buckets.
• It is recommended to leave this functionality disabled for customer accounts.