Track Import Status

The status of your import plan(s) can be tracked in Lyve Management Portal.

Go to lyve.seagate.com and sign in. Enter a verification code to continue to Lyve Management Portal.
On your Home page, select Subscriptions from the sidebar.

Select a Lyve Mobile service subscription from the list that includes a Cloud Import plan.
Select Import Plans in the sidebar, or select the link at the top of the page.
In the 'Import Plans' list, locate the import you're tracking. (If the list is long, use the search field to locate a device by its serial number.)
For information on the import:
- View the status of the import in the 'Status' column.
- Select the link in the 'Tracking Number' column to display tracking information in a new tab. (The tracking number is only available after the device has been returned for import.)
- Select a plan from the Import Plans list to view the following details:

Source	Device name, serial number, tracking number.
Cloud Destination	Destination type and region.
Path	Bucket and folder name.
Cloud Import Status	Add Credentials / Send for Import / Import to Cloud / Cryptographic Erase / Plan Close
Required Actions	Actions required for the import plan.
Cloud Import Timeline	List of import activities by date.