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After testing, a large percentage of the drives returned to Seagate for warranty replacement are perfectly good drives with "No Problem Found" (NPF). Returning a drive for warranty service means system downtime and inconvenience for you in packing and returning your drive product. Before you send in a drive, it is in your best interest to determine if a replacement drive is really necessary. This hard disk diagnostic utility will help you make that determination and possibly save you time and money and preserve your data.
Some typical reasons for No Problem Found are:
The Seagate SeaTools software is easy to load and simple to use. The following instructions will help you get the most out of this new software tool. If you have questions about this or any other Seagate software or service products, please contact your system supplier.