Products
Knowledge Base
Support Downloads
Articles
suggested searches
Account
Data Recovery Services
Instructions for finding a serial number (S/N) on Seagate, Samsung, Maxtor, and LaCie drives.
Browse our products. Find yours. We’ll help you get the most out of it.
Curious about the status of your data recovery? Enter your case number and email address.
Defend against data loss with Rescue Data Recovery Services.
● Philippines customers are required to follow the regulatory requirement by Optical Media Board (OMB). It is a regulatory requirement implemented by the Philippines customs which is applicable for all optical media such as storage (hard drive) shipped to or shipped from the Philippines.
● South Korea customers are required to setup and pay for shipping to Seagate authorised partner in South Korea, DataCube Corp.
Data Cube Corp
#416, 40, Gwanggyojungang-ro
248beon-gil, Yeongtong-gu,
Suwon-si, Gyeonggi-do,
Republic of Korea 16512
● Taxes, Duties, Shipping and Other Fees: Where applicable, you will be responsible for shipping fees, be named as the importer of record and will be solely responsible for import fees, taxes and other associated costs that may be incurred.
Data recovery is the process of salvaging data from corrupted or damaged storage media devices, such as HDDs, SSDs, or flash drives. This corruption could stem from physical damage to the hardware itself or logical damage to the internal filing system. In all scenarios, the objective is the same—copy all files stored within the damaged device to a new, accessible device or restore the original device to working order.
The estimated turn-around time is typically 30 business days from the time your media is received at our lab.
The actual turn-around time may vary due to severity of the damage, local regulations, parts backlogs, shipping delays, etc. If the recovery attempt is successful, you’ll receive your recovered data on an encrypted storage device.
Rescue Data Recovery Services come with your purchase of any of the following Seagate drives.
External Drives
Game Drives
Internal Drives
We’ll return your data on an encrypted storage device.
We'll destroy your drive in a secure and environmentally friendly manner or return it via mail upon request.
Follow the status of your case through email updates or online through My Data Recovery Tracker.
If your plan has expired, you can visit our preferred partner for discounted data rescue services. Check our Partner
If your product never had Rescue Data Recovery plan, you can visit our preferred partner for discounted data rescue services. Check our Partner
Our Rescue Data recovery Lookup tool will recognize Seagate and LaCie serial numbers only.
If you can't find what you are looking for, please chat with one of our agents via Chat widget or visit our Contact Us page for contact information.
Defend against data loss with Rescue Data Recovery Services.
Instructions for finding a serial number (S/N) on Seagate, Samsung, Maxtor, and LaCie drives.
Check your Warranty and Replacements.
Get in touch and let us know how we can help using our online chat support for a faster response or self-help options listed below.
*Promotion terms and conditions available at
LaCie Product Registration
Warranty & Replacements
Seagate Systems
Contact Us
Seagate Direct & Suppliers
Seagate Technology Alliance Program
