Seagate is not responsible under its limited warranty to correct this problem and does not perform this service. If you are experiencing this problem and wish to have it corrected, you should consider contacting an independent DVR repair service that claims to conduct hard-drive unlocking.
Please note that Seagate makes available the following drive repair service for reference only. Seagate takes no responsibility whatsoever for the services, software or utilities provided by the referenced company. More specifically, Seagate does not authorize, certify, qualify, or endorse any of these services, software, or utilities, nor does Seagate warrant the skill, quality, validity, accuracy, and completeness of the services, software, or utilities, provided by this company.
How to Unlock a Locked Maxtor-brand drive from a DVR / TiVo
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